Refunds and Returns

We want you to be fully satisfied with your purchase from Priyanka Jha. If you are not satisfied, please read our policy below.

Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange or returns. However, in case of alterations, we will be happy to assist you.


In case of any alterations in the garments shipped internationally, return shipping should be borne by the customer.


If an item is found damaged or incorrect as per description on our website or units are missing as per ordered quantity, please send a snapshot of the outer packaging and products received to our customer care at connect info@labelpriyankajha.com.

Return Policy

• Eligibility: Items must be returned within 30 days of delivery in their original condition and packaging.
• Non-Returnable Items: Custom-made or personalized items cannot be returned.
• Return Process: Contact us at info@labelpriyankajha.com to initiate a return. You will receive instructions on how to send your item back.

Refunds

• Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Method: Approved refunds will be processed to your original payment method within 7-10 business days.

Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Contact Us

For questions about our Refunds and Returns policy, please contact us at info@labelpriyankajha.com.